Showing posts with label Fail. Show all posts
Showing posts with label Fail. Show all posts

Wednesday, September 28, 2011

More Netflix thoughts

Netflix I just don't understand what planet you are on when you make decisions, but it felt like everyone but Hulu had thrown in the towel on competing (albeit indirectly) with you, and how Amazon is storming in to compete on streaming and Blockbuster is swooping in to offer a vertically integrated experience for the people baffled by your splitting in to a less convenient two websites for your product.

The degree to which this service decided to fuck itself just makes me sick.  I don't know that I can think of a worse handling of a strategy than oh I don't know say HP.  Netflix's stock is down around $127 from it's high of $295more than half of the market cap wiped out by arrogance and as near as I can tell abject stupidity.

Am I still a customer? For a little while, we just don't know what to do.  My wife is going to start the hulu plus trial on the xbox next week to see if it's got some entertainment for her.  She watches tv shows on streaming and has an iPad so this is a decent option for her, we are expecting parents so we will start our Amazon Mom trial here soon which is a free year of Amazon Prime and 30% off diapers (oh sweet jeebus the diapers are coming!)  But all of this comes back to these services where not on my radar before Netflix decided to tear itself apart.  Not even sort of worth overcoming the inertia to look, now they are.  That my friends is a far fall from grace for a company that hardly was on the radar in 2009 and had exploded since then.

I'll let you know where we end up if we end up anywhere, the dvd's by mail is way too convenient and way too many tv shows are only on DVD so we would drop the anemic streaming before the DVD's (especially with the Starz deal going away).

Thursday, September 22, 2011

Netflix thoughts

Someone shared the Dear Netflix page in my Facebook stream, and for those of you that cannot read it don't worry I'm going to summarize here shortly.  The gist of this open letter is that Netflix is changing their business model, and the changes themselves could have been swallowed (with one exception) had the company been earnest with what they are doing and upfront about why they where doing it.  This is a company that has enjoyed enormous goodwill from its customers, their growth over the last few years is a testament to how much it users told their friends about how great Netflix was.  You simply cannot buy that mind-share and marketing.  Users loved that it was affordable, and easy to use.  We felt like it was good bang for our buck and we used it, oh did we use it.  When it was just a DVD by mail service it was still miles ahead of Blockbuster.  I basically stopped going there because Netflix was so convenient, you can see the affect that had on Blockbuster in the real world.

Tuesday, August 09, 2011

Check your bills

I've been told enough times that I should know better, but I learned the hard way the check your bills, and double check the line items. In my neck of the woods you have your choice of network providers Comcast, or Qwest (aka usworst). Comcast has its own issues, and Qwest would have had my business if they weren't the worst company on the planet. I'll save that rant for another time, because the source of my misfortune is Comcast.

The other night I woke up in the middle of the night and was totally unable to get back to sleep. No problem I tell myself there is always the internet, that's pretty handy for passing the time. I get downstairs, log into Xbox Live and join a match. I play literally 5 minutes and I get disconnected from XBL. I assume (like a normal person) that my xbox is trying to go tits up on me and work through about 20 minutes of chasing my network bits around, rebooting the xbox, and generally troubleshooting everything to figure out my dlink cable modem (keep this in mind my dlink, not Comcast's cause I paid cash to not rent that from those f*ckers). I get Comcast on the horn at 3 in the morning to let them know that I was very disappointed about the state of my internet and come to find out that they where charging me for my cable modem. I tell them politely to stop gouging me for shit I own and the rep just gives me a partial credit for that month. Fast forward to the next months bill and the charge is still on there. I check back as far as their online billing department decided they want to limit their liabilities to (1 year) and figure out they may well have been charging me an equipment rental fee all along. For the last 5 years factored at $84 a year mean I'm feeling short about $400. I did what any sane person would do I called their 800# and tried to see how much free shit I could get out of this.

All told I got $70, got the charge removed from my bill going forward, and got my internet speed boosted to 12mb/s for the next 6 months. I'm not sure that we are done with this matter or not, but it is an excellent reminder for you all.

Check your bills, it can save you some cash in the long run.

Monday, August 08, 2011

What a lovely shade of ouch you're wearing today

SeaFair came, beer was poured and I forgot that the sun wants to kill every living thing on the planet with its fierce stabbing sun rays. You could say that I'm a lovely shade of ouch, or was yesterday. Today it more of an uncomfortable shade of itchy. I'm somewhere between proud and surprised that for about 10 people (several of whom brought and drank nothing but bud light) we managed to finish the 5 gallon keg, and the 3 growlers of Naughty Scotty that came aboard as well. I'd say go us, but given the 14 hours I slept when I got back to shore I'm starting to think I'm getting old.

Hope everyone's weekend was more fun and less sunburned than mine.

Friday, August 05, 2011

The things the US government wastes time on

So if you are like the rest of the world, you are probably not surprised by the stock market taking a dump with all the three ring circus over the debt ceiling we've been having for the last several weeks. In that time Congress failed to keep the FAA open (way to go you stupid f*cks), introduced the Internet snooping Bill and even passed it in the house.

In short if you live in the US, I'm not in favor of either party right now and the lack of a 3rd (or 4th and 5th for that matter) party is letting this power consolidation go on unabated. I am proposing we choose to not re-elect a single US Representative or US Congressman. Not one, I think the message needs to not be one or the other side is right, but that you all are a bunch of dicks and need to work together or we will not re-elect you.

Thursday, June 16, 2011

Holy Batshit

Anyone have any idea for electrically charging fiber lines so contractors won't "accidentally" unplug your main trunk line overnight?

If you are smart and have a map of your network printed out it makes for quick troubleshooting, but won't fix that some of your sites couldn't process credit cards overnight.

FML

Friday, October 01, 2010

Adobe you son of a bitch worthless fucking software company





So I updated my flash player on firefox and in addition to having to install that getplus plugin rather than being able to directly install the damn plugin, I get the New York Times Reader installed.  Fuck you Adobe, you don't get to install more programs on my pc.  Best part for me, no opt out.

Absolute bullshit, I am going to be adding your Times Reader to our corporate blocklist, auto quarantine.  I think it is beyond lame that iTunes wants to install bonjour and Safari, by default on updates, but thus far neither of those has been known to completely compromise systems.  Adobe your software has and continues to be the weak link in the web chain as far as vulnerabilities are concerned.  You

Wednesday, April 28, 2010

Good business manuver Nord

I work as the technical contact for my home owners association, and we where unsatisfied with our vendor Nord Enterprises Inc hosting our Association website. It was setup by the Realtor, and was acceptable for the initial marketing of the facility, but the whole framework is clunky in its attempts to be Idiot-Proof™ and the anemic storage offered in the package was far less than I found to be reasonable. We continued with them for a total of 2 years because of some mis-communication between the Treasury Secretary and me, but in the end we made it clear that we intended to transfer out our domain name and take over hosting ourselves. The contract expired, and I began the process of transferring the domain only to be told that for reasons that make a good deal of sense I could not initiate the transfer on my own instead needing the Chairman or several of the Board-members to let Nord know that we wanted to start a domain transfer.

This is not completely unreasonable, but really was just a play in my mind to make renewal the easiest thing. Part of the service that Nord offers is they bundle hosting and Domain Registration into one package, but their site makes it clear that they will transfer the domain (that you own and are paying for) should you be unsatisfied with their service. Relevant quote included below:

Our interest in managing your domain name registration is simply to be a full service vendor and to make having a web site for your community as easy as possible - HOA volunteers are busy enough as it is. So, there is no need to worry that we would ever "hold your domain hostage". We would always make whatever configuration changes are requested, even if it meant pointing your domain to a competitor if we ever failed to keep you completely satisfied with our service.

I finally got my Chairman to request the transfer, on the 16th of July and received the following email.

Joe Driscoll, Nord Customer Support to me Jul 16

Hi Josh,
Sorry for the delay- the domain transfer process is actually out of my hands. I have notified my boss and he will be in touch to give you access to control the domain (and transfer it as well if you'd like).

Thank You,
Joe Driscoll, Nord Support- West Region
custcare-west@nordenterprises.com


I never received an email from his supervisor </shock!> so I sent to following email.


you Joe Driscoll, Nord Customer Support July 31

Joe,

Unless our contract specified otherwise, your company is in position of a holding domain that does not belong to you. It has been quite some time since we first initiated the request to get the domain transferred, and aside from my daliance in getting a hold of my chairman I have not felt any eagerness on the part of your company to complete this transaction. We are set in our decision to not continue utilizing the service that your company has offered, and would like to move forward with our plans for building a site that meets our needs. Currently I find your company the impediment to those wishes.

My delay aside, I am concerned that I still have not heard from your boss. I would hate to have to press the matter too many more times, I am sure that you know it is bad business holding domains that don't belong to you.

<redacted contact info>


Probably somewhat juvenile of me, but I did ask before and here is the reply I got.
Carl Nordhielm to Joe, me July 31

Joe:

I’m sorry I have not gotten around to completing this task. I’ll try to get you out of the line of fire.

Josh:

Please do not pressure Joe. He is not authorized to release domains or take other actions related to non-renewals. That is my duty as owner of the company.

I understand that you will not continue service with us and there is no militant in my not getting to the task. I’m just very busy and also very disciplined that tasks related to current clients take precedence over tasks related to former clients. I will not forget but do point out that responding to threatening emails takes time and motivation away from the task at hand of gifting you a domain name that is legally ours.

Have a good weekend!
--Carl

-----------------------------------------------------

Carl Nordhielm
President
home-owners-assoc.com
cnordhielm@nordenterprises.com
678-485-7994
------------------------------------------------------------------------------------

Independent HOAs may utilize our www.pmlocater.com site to locate a quality PM in your market.

From: Joe Driscoll, Nord Customer Support
Sent: Friday, July 31, 2009 1:09 PM
To: Carl Nordhielm
Subject: [Fwd: Re: Website]

Carl FYI,
Josh is pressing for the cedarheightstownhomes.com domain name- see below.

-------- Original Message --------
 <redacted my message for brevity>

At this point Carl has gotten my goat the rest of the emails happened pretty quickly

From me to Carl July 31 10:53am
Carl,

I hardly saw a threat in the previous email, and I also don't appreciate your back-handedness on the matter. As I didn't know whom to contact Joe was my contact, so I asked for follow up. I did however read a threat to drag your feet in completing the task in your email. Completing tasks prevents you from having to answer emails from previous clients, just a thought no?

excusatio non petita accusatio manifesta?

Josh

From Carl to me July 31 11:51am
Josh:

This is what I took as a threat:

I would hate to have to press the matter too many more times, I am sure that you know it is bad business holding domains that don't belong to you.

In any event, your interpretation of MY email is accurate: the more you distract me from my work (or to use your words, press that matter too many more times), the more I will drag my feet. Giving you something that is legally mine is an act of kindness. I do not feel any reason to be kind to you right now.

If you do choose further communication (I don’t recommend it—it will only cause me to delay even more), please restrict you emails to English. I am ashamed to say I only speak one language.

Thanks!
--Carl

I had left the house at this point, and stewed on this email for a few hours. I had already registered another domain, but given that I felt we had paid for this one I wasn't about to just let this one lay. After researching the domain expiring procedure, I decided to finish the argument and pick it up in the drop (which is what probably would have happened had I not sent any emails in the first place.

From me to Carl July 31 9:54pm

Carl,

I suppose if you fail in English you would struggle mightily with Latin. The phrase had to do with defense where there was no accusation, only you accusing yourself. I never suggested you had militant[sic] or ill intent as I am sure that spell check fixed that for you. I did suggest that you hadn't fulfilled your final act of service to a canceled account. Pressing the matter is reminding you that you have not finished your duties. As to your kindness and ownership, if your service is as it says, just minding the domain for the convenience of your customers, and will transfer and not "hold my domain hostage" should we be unsatisfied with your service I would say that fulfilling that would be meeting an obligation, not kindness. If our organization was charged monthly for the service of you maintaining it for us then I think there are very few that aren't Internet bullies that would find your claim of ownership defensible.

The failings in overall service while you had our business are thrown in sharp relief given the outright mistreatment you have afforded me now. Mind you this is not Joe's service, I mean the service you charged us monthly for, that was an utter disappointment of a hosting platform. Joe is without reproach.

Keep the domain, I would hate for your twisted sense of pride to believe that you had done me some kindness by following through.

Josh

I never received a reply, and several months later picked up the domain in the drop. I am sure that I could have handled it differently, but given that we paid monthly for their time I think they could have handled it better. I am sure that there are people that appreciate their service, though I cannot imagine who. The HOA's that are hosted with them have to build their own site from the ground up any way, and for what they charge you can get multiple years of hosting on some of the low cost hosting providers with about 10x's the storage. In the end I sat on this post for nearly a year so that I could get the domain picked up and not goad Carl into registering it for the next 3 years just to spite me.

Thursday, August 13, 2009

Yet another reason to boycott Adobe

I don't hide my dislike of Adobe, but this article about persistent flash cookies that are not cleaned with the remove cookies option makes it clear to me that Adobe does not have its customers needs in the forefront of their mind. I have not been using noscript because it was sort of tedious to approve portions of new sites as I came to them but I am starting to think it is time for the tinfoil hat to go back on.

Lifehacker via Wired

Tuesday, July 28, 2009

Adobe to the front of the vulnerability line (again)

Adobe is quickly becoming the thorn in my side, I cannot stand that they do not offer an enterprise patching solution. I am starting to think that I need to find a non-Adobe product to use for sending documents. I could choose xps, at least vulnerabilities in that can be patched via automatic updates and WSUS. I was going to abstain from Silverlight too, but I am starting to think if Air+Flash+PDF become the defacto, or even widely accepted, I am going to have to roll my own Adobe auto-update deployment utility. If only Adobe would put the latest msi of all of their products out on their site, I would be able to to push it via group policy.

Adobe it is time to grow up, you power many businesses, Microsoft actually requires that contracts be sent via PDF rather than fax as a "green initiative" for some of the dealings I have had with them(in fairness the contracts in question sometimes are hundreds of pages and they redo them daily as the event gets closer). You need to offer an enterprise console that allows me to point my client machines to a update server. I would prefer that it could be run on any port, and just run as a standard web service, that I can schedule update checks, and silently install them on my users machines. This is your responsibility, and you have avoided it for way too long.

Tuesday, May 26, 2009

Another Generation of Media Center Adopters left out in the rain

I write about the Media Center experience quite a bit on this blog, and I do for the most part appreciate the elegance of the overall experience. The box that MS paints around what you can and cannot do does make me pine for alternatives from time to time but, for the most part I am satisfied with what I get. Being the owner of several first Generation Media Center accessories, the discontinuation of the new generation pains me not for their overall quality or covetablility[sic], but for the disconnect between the Microsoft death by a thousand OEM's and Apple's "own everything" approach to digital media devices. The Media Center Extender is one area where Microsoft wants others to pickup the ball and run with, but simultaneously competes (original xbox for Generation 1 and xbox360 for the current). Given that the device that they makes is multipurpose (games and media) it is the logical winner in the race for dollars and space in the home, but Microsoft seems unable to take the mantle as sole producers of extenders. I am all for the OEM opportunity, but it feels like the partners get drug along so that the products in question are really repackaged Microsoft reference designs.

The partners do not get any positive out of these products that I can tell, and given the closed loop nature of these things it seems unlikely that Microsoft will change their stance anytime soon and release the Software Sled and let us figure out the integration bits. As long as the extenders are based on Windows CE, the experience will be lacking and the rise of the Intel Atom should be enough to convince them that an device like the Apple TV with a stripped down OS customized to the task, offers some very interesting price performance opportunities. I think that the computer as appliance is starting to take root in Microsoft, just look at the Windows Home Server. This is the type of product that HP can get their arms around, design software that extends it, and offers them and the customer competitive advantage. I hope that this round of failure opens Microsoft's eyes. Release the Soft Sled, we know it either has been conceptualized or is in use internally and recognize the opportunity for the Microsoft Media Center Integrated Consumer Experience.

Wednesday, March 04, 2009

Oh how I hope twitter dies

Oh, the twits in this life. Today I came up with what I will start calling people that use twitter, twits.

140 characters of wasted breath.

That was my twitter tribute for the day, did you notice it was 140 characters? This is the breadth of the message that twits are able to transfer, you to say more, but have to abandon English and move to l337 abbreviations @othertwits and the other insular, pointless jargon they create to accommodate a service that isn't worth the electricity that it takes to keep the servers running. Ask the twitter twits how they hope to make money. No really go ahead.

I have a shorter answer, they won't. Interesting how Evan's other ventures don't make money either. Ask Google, if they can show you how Blogger has made them money and all your likely to find out is that it doesn't make money on it own. So Mr. Williams "successful" project actually only is useful to help Adsense get more web property displaying ads, and building Google goodwill. Odeo was an abject failure, in idea, timing, and execution and now the twit has convinced other twits to tweet. Good on ya, but I cannot wait for this fad to die.

Monday, February 02, 2009

Swoopo is most probably a scam

So if you read Techcrunch via feed reader you will be noticing several ads for Swoopo. The auctions where for all sorts of devices at ridiculously low prices... Too low.

For instance check to following auction:



Not terribly interesting, but does make you wonder how they can give away $1000. I decided to watch the auction for a bit, as well I wanted to see the winner, and the mechanics; plus the auction was almost over anyway. Well the timer kept looping and I decided to read the fine print, circled in red. The final timer(?) starts when the auction gets to 20 dollars. I don't know what the auction started at, but if every bid raises the price $.01 and costs $.75 each the auction will raise about $150k to go from $.01 to $20. What makes it dastardly is they create the urgency with the looping timer that flashes auction ends soon, and no one has any chance of winning until the minimum threshold is met. Also they make it look a comparative deal as the auction previously went for $141.86.

While I do believe there is a sucker born every second, I just cannot believe that there are as many suckers as I watched bid on this auction in the 10 minutes I watched it. I would offer that Matthias Voigt likely gaming the system to induce micro-fraud. I assume that as you can pay with Paypal, the frictionless payment system the world over this gets more than a few hits a day.

Hope Techcrunch takes steps to stop promoting what looks like a full on scam.

Wednesday, January 28, 2009

Facebook login trouble?


Any one else unable to login to Facebook today?




---------------
Update 2pm pst
---------------
Back up.

Wednesday, October 08, 2008

I call Vaporware

I am a confessed Media Center lover, and have bought into the whole universe that Microsoft wants to put in my living room. I have the Media Center PC, I have the Xbox360, I have the Zune, I have a HP generation 1 extender, and 2 Media Center Portables, where the hell are the cool sideshow devices I was promised?

I seriously hope that Ricavision has some other way of making money, because at more than a year and the only product close to market, (that was supposed to have shipped this summer) is still not shipping... you do have to start wondering if the pretty pictures are anything more than the Phantom Console was.

In closing the current model of

1.Announce product
2.???
3.never ship product
4.fail

needs to be transformed to

1.Announce product
2.???
3.Ship product
4.win

In closing Ricavision sucks right now because the won't give me shiny things to buy.

Wednesday, October 01, 2008

I am glad the bailout failed here are some better ideas

I do realize this is a little off topic for a personal technology focused blog, but I think the scope of the matter is broad enough to warrant some discussion, or at least some opinion. The companies that have been complicity playing on cheap credit extended to those that could not afford it and thriving off of the associated rapid appreciation of land that landed excessive amounts of cash in the hands of most everyone that glad handed the whole process along are due. The bell is tolling for the greedy and they are hoping that their ability to peddle fear will be effective enough to get congress to barrow money from each and every American to pay for their folly.

I am not going to say that semi-innocent people such home construction workers, and other associated trades that have lured too much of the population away from productive jobs to support this artificially over heated real estate boom aren't going to be put through hard times. I just don't believe that there is any chance of that money having a "trickle down effect". 700 billion is a lot of money, and it will likely vanish like water on sand. It will not help those struggling to stay in their home find a solution that allows them to gain equity and pay down the principle through partial loan forgiveness (say the value that the land has lost now that everyone is waking up to how inflate real estate has gotten), or any other innovative "help the people" initiatives out there.

For people that bought several houses speculatively there should be some consequence, but not necessarily loosing their primary homes (that are likely the collateral of several other homes). Letting the bank have the speculative properties and erasing the loans, (and the speculators are out all the costs that they have spent getting into those homes) would be another program that I could get behind. The banks could find themselves in the unlikely position of trying to rent houses, but there is demand out there in many markets. I realize this is pretty far out and completely unlikely to boot, but there are ways that we could minimize the damage overall, while not requiring a bailout. This would require actual hard work and true human/honest interactions, but the sting of being out $10-20k or more has to be far less then finding yourself out of home and filing for bankruptcy due to defaulting on several loans simultaneously. This would be so completely out of the character of banks and people in general, I cannot imagine a world where this happened but leasing loan forgiveness properties to property management companies that get to keep the profit between what they rent the land for and what they pay for it would drive efficiencies (property management companies are unlikely lease land they couldn't rent for a profit etc).

Sunday, September 28, 2008

Ta ta Wamu

So my bank was recently vaporized. I mean just a few months ago, WaMU was the bank of my state, and now.... Poof, gone in a Wall Street land grab.

How did we get here?

To be fair I started writing this sitting in a dark house watching V for vendetta, and reading about the fed bailing out wall street I came to two conclusions 1 the worlds gone mad, and 2 Natalie Portman is hot. Even with no hair, still hot and she has had at least one good quote that I find myself applying to the economy.

[I] laugh. I’m not saying I don’t cry but in between I laugh and I realize how silly it is to take anything too seriously.


Wamu was seized and JP Morgan gained for $1.9 billion assets that were worth over $310 billion based on Government estimates. I fail to see how the private auction that ensued can be construed as anything other than cronyism, I realize that several companies had passed on a public buyout/merger/investment but most of that was likely fueled by the continuous talks of a potential bailout from the Feds. Everyone was waiting to make sure that the most toxic of the loans would not be picked up in whatever deal they made, and let Wamu wither as a result.

Writers note the rest of this piece is mental masturbation:
Not productive, but it passes the time and feels good.

I wonder if the same courtesy bailout have been made available to Enron had the bailout minions known it was coming? Given the previous hedge fund bailout in 1998 I am kind of surprised that it didn't happen. The parallels are fairly easy to draw as Enron tried to paint itself as a market provider, it happened to be energy rather than Money it was a market for so maybe in that sense FDIC and Greenspan didn't have it on their radar to save.

As the bailout winds it way through Congress I feel bad, as the ones that needed the bailout in the long run will never feel the benefit of the $700 Billion that Congress is asking us to foot the bill for. Rather than helping people afford houses that have upside down equity, and getting into the messy business of helping real people that will be loosing their houses by forgiving the value of the loan that they are upside down on allowing them to keep paying what they can and keep living in the house. People that raked in huge sales and salaries of bad mortgages will walk away with out the sting of failure on their careers. The architects (The Clinton administration and Fannie Mae) will never see direct fall out, while real people that took great pain to look for an affordable, and attractive purchase in an overheated market. To say that these architects raised the cost of owning for me in real dollar terms of nearly $50-$100k had the available loans not been extended. No doubt, I would have waited an additional 2-3 years from deciding to buy. It is hard to say 100% but here is an interesting link to historic home values in the US. Pay particular attention to the unadjusted media home price acceleration from 1990 to 2000 versus 1980 to 1990.

So now that we are on our 3rd bailout in a decade, I think it is time for some serious thinking about what went wrong. It seems the biggest veering off the path was done in the spirit of progress through deregulation (under a democrat of all people). This administration had been beating the deregulation drum for sometime now perhaps some of our leaders could take the long view and examine the realistic potential fallout of all the deregulation that we have done in publishing and a few other markets, and consider as we slip along toward the Marxist future of socialism or its uglier sibling Fascism. Given that at least one of the contenders for the American presidency and their co-runner have very serious fascist tendencies in their party...

Just say that V was right:
People shouldn't fear their governments, governments should fear their people.

Thursday, May 08, 2008

Crack reporting there Engadget

Crack reporting there Engadget

I think Flipstart made it clear that they where exiting the business as far back as January when you reported the price drop. Dynamism or Flipstart confirmed this to me when I called them about it forever ago, never hurts to call people to follow upon hunches; you know like journalists.